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Latest News

Guidance to keep you safe when attending your vaccination appointment during COVID-19:

Vaccination Appointment Guidance



Passion For Learning - Resource Pack

During lockdown, Passion for Learning has been supplying families throughout West Cheshire with a wide range of books, games and activities to enable them to support their children’s learning. This has included bespoke bags of resources themed around children’s ages and interests plus large resource drops of educational activity books, reading and non-fiction books and jigsaws with activity packs for schools to distribute to their families most in need.


Passion for Learning now welcome direct enquiries from families in West Cheshire who are looking for help with ideas, activities and materials to help keep their children engaged with learning over the weeks ahead. Click here for further information.


Cheshire West & Chester Council - Support

A dedicated response for people living in west Cheshire has been launched to support those vulnerable groups at higher risk from serious complications as a result of coronavirus (COVID-19) infection.

A helpline has been created to provide advice and support, and where necessary make arrangements for food, medicines and social contact.

0300 123 7031

  • Monday to Friday: 8am until 7pm
  • Saturday: 8am until 6pm

You can also email:  Email:

Deafness Support Network (DSN)

The Deafness Support Network is providing a relay service to people who cannot use the telephone. Contact: 07786 200547 (text only) or email:



Foodbanks - Cheshire West & Chester





Coronavirus (COVID-19) – Antibody Tests.

As part of the national response to COVID-19, antibody testing is now available in Boughton Health Centre for staff and some patients.
Patients who are already having blood taken as part of other tests (either in hospital or in the GP practice) may be asked whether they would like an antibody test. The test is completely voluntary.
It’s important to note that this is not a test for immunity, there is no strong evidence yet to suggest that those who have had the virus develop long-lasting immunity which would prevent them from getting the virus again. Antibody testing at this stage is useful primarily to improve our understanding about the spread of the virus.
For the latest information about the antibody tests, please go to:


Guidance for parents of children returning to school in June or July 2020

I know you will be aware that the government has announced plans to return children of certain ages to schools in England this term, and you may be anxious about whether this is safe for your child and for members of your household.

GPs are unfortunately not in a position to provide individual risk assessments for neither children, nor letters to confirm their suitability or otherwise to return to school.

We ask that parents continue to follow the most up to date national guidance published on this issue, during the Covid-19 pandemic. Further information is available at


Sexual and domestic abuse web chat

Chester Sexual Abuse Support Service has increased its Live Chat service since lockdown started and is available for confidential conversations weekdays from 10am to 4pm and on Mondays and Wednesdays from 6pm to 8pm.

Click here to  access the Live Chat.


COVID-19 advice for patients with congenital heart disease (CHD)

Click here for advice written by the North West, North Wales and Isle of Man CHD Network in response to the COVID-19 pandemic. It is regularly updated as the advice changes, and follows Public Health England and advice throughout. 

It follows British Congenital Cardiac Association advice on CHD and is being used to ensure that advice given is consistent across all CHD providers.


NHS Diabetes Advice helpline

NHS England and NHS Improvement have launched a new helpline in response to disruption to normal diabetes services due to the COVID-19 pandemic and response. The service is for adults living with diabetes who use insulin to manage their condition and require immediate clinical advice. Whether you or a member of your household have caught the virus, or routine care has been disrupted, the helpline is available for immediate clinical advice to help you understand how to effectively manage their diabetes. You can access NHS Diabetes Advice via Diabetes UK’s support line on 0345 123 2399 Monday-Friday from 9am-6pm.


COVID-19: Supporting your recovery

Please click on the above link to access online information and support in the recovery of COVIID-19

This resource has been developed by a group of multi-disciplinary health professionals at Lancashire Teaching Hospitals. The purpose of the website is to support patients with initial recovery once discharged from hospital following treatment or those who remained in their homes following COVID-19. We hope that the information and advice provided will assist all patients and their families starting their rehabilitation journey.


Emergency Dental Treatment

Revive Dental Care offers NHS Emergency Dental Clinics across Cheshire and Merseyside, with emergency appointments for patients who need urgent treatment, advice and support on dental queries or referral to other services.

If you need help with an urgent dental problem, call our Emergency Helpline, available from 9am to 9.30pm every day, including weekends and Bank Holidays.

Please note: this is an appointment only service - we do not operate a ‘drop-in’ service at any of our surgeries.

Emergency Telephone:0161 476 9651

Out of hours emergency dental care for patients in Cheshire and Merseyside is accessed via our Dental Helpline on 0161 476 9651 from 9am to 9.30pm every day, including weekends and Bank Holidays.

The service is provided according to strict clinical criteria, and when you call you’ll be assessed by a member of our clinical team to make sure your problem comes under either:

• Trauma - this is usually caused by a blow to the face, a lost filling is not classed as trauma

• Swelling of the face

• Bleeding - uncontrolled, such as after an extraction

• Pain that can’t be controlled by pain relief medicines

If you’re given an appointment and your problem doesn’t fit any of the above, you’ll still have to pay the NHS fee but may receive advice and not treatment.
Clinic times vary, and at busy times or when your local clinic’s not available you may be offered an appointment at an alternative location.


Every Mind Matters

During this difficult time it is important to look after your mental health whilst at home , please see the link below for the new campaign that provides resources and online support .

They provide  details on 


  1. Employment and  Benefits
  2. Planning Practical Things
  3. Staying  Connected
  4. Talk about your worries
  5. Look after your body
  6. Stay on top of difficult feelings
  7. Do not stayed glued to the news
  8. Carry on doing the things you enjoy
  9. Time to relax
  10. Think about daily routine
  11. Look after your sleep


Assistance for people in need during COVID-19 pandemic: 

Highest Clinical Risk Group (only (1.5m):

• All patients flagged as highest clinical risk by the central process, their GP or a hospital specialist who are shielding are asked to register to the Government Support website This service provides access to food and medications whilst at home if needed.
• Please note, there may be a short delay between the flag being applied and support arriving.


Anyone in need (including those in the highest clinical risk group): 

• Health at home – is a webpage that gives an overview of NHS services that are available, such as how to order repeat prescriptions online and get them delivered.
• Public Health England have provided some guidance on looking after mental health and wellbeing during the COVID-19 pandemic.
• Local councils are working with voluntary sector organisations and local communities to support residents in the response to COVID-19. You can locate your council and associated website at
• The government has provided advice on employment and financial support on their website:

Easy To Read Guides Regarding COVID-19


Please click on the following links to view easy to read guides and information regarding the current pandemic:






Novel Coronavirus - Isolation Notes 

These can be found at

The NHS is issuing Isolation Notes for those who have been told to stay at home because of Coronovisus and you need a note for your employer.

This service is only for people who:

  • Have symptoms of coronavirus and have used the 111 online coronavirus service
  • Have been told by a healthcare professional they have symptoms of coronavirus
  • Live with someone who has symptoms of coronavirus

Health News from the BBC and the NHS

BBC Health
NHS Choices Behind the Headlines
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