Boughton Health Centre is a purpose built NHS GP surgery. The practice moved to its current premises in October 1977 and has seen two major building extensions since.

We are a six partner practice with 7 GP's, four nurses and two nursing healthcare assistants tending to the needs of just over 11,000 patients.

We offer a comprehensive overseas travel advice and immunisation service. In addition we are a Yellow Fever Centre and can offer this immunisation on the premises.

Our clinical computer system is EMIS LV.

Also accommodated on site are members of the Cheshire Community Health Team (consisting of health visitors and district nurses), a dentist and a chiropodist. A pharmacy also adjoins the practice.  

All telephone enquiries must be made on 01244 325421.
Please note: Telephone requests CANNOT be taken for REPEAT PRESCRIPTIONS

Postal enquiries must be addressed to:
Boughton Health Centre
Hoole Lane
Boughton
Chester
CH2 3DP.

Routine Appointments

The surgery opens at 8.00am Monday to Friday and patients are seen largely by appointment. See the timetable opposite for daily surgery times. The telephone is often busy early in the morning, therefore if your call is routine, please ring later in the day.

Non Appointment Nurse Led Emergency Surgery Service (Triage)

The Morning Emergency Surgery (Triage) will be conducted by our Nurse Manager or Nursing Sister from 8.30 to 10.00am and 15:30 to 16:15 Monday to Friday. The Nurse Manager and Nursing Sister have the ability to prescribe and to deal with many of our patient needs.

In the event that you need to be seen by a GP urgently then they will be able to allocate you an emergency appointment that morning.

This is an additional resource and will enable the practice to reduce patient waiting times for routine appointments.

Home Visits

If you are too ill to attend surgery, please telephone before 10.30am to request a visit at home which will take place on that day. Requests received after midday will normally be visited the following day unless medically urgent. Please give an outline of the problem to help the doctor assess its priority. Emergencies will be attended to immediately. Lack of personal transport will not be considered a valid reason for a home visit.

Out of Hours Calls (between 6:00pm and 8:00am)

01244 343300 for Deva Emergency Medical Services (DEMS).
Urgent calls may be made between 6.00pm and 8.00am on weekdays and from 6.00pm Friday to 8.00am Monday (Tuesday for Bank Holidays) at weekends. The calls are dealt with by a Co-operative of all the GPs in Chester, so your doctor may not be on duty.

NHS Direct – Telephone 0845 4647
Additional out of hours support can be obtained from NHS Direct by telephone or the website at www.nhsdirect.nhs.uk

Contraceptive Services

Our Practice Nurses and Doctors provide contraceptive services. Please make an appointment on our main telephone number.

Child Health Surveillance

Services For children aged 8 weeks. The Child Health Service Clinics are held by Dr. Annabel Jones on Mondays. We also offer heart checks for children between 2-3 years.

Child Immunisations

Immunisations take place on Tuesday afternoons between 2.15pm and 2.45pm. It is not necessary to make an appointment, but priority will be given to those who have an appointment.

FOR THE FOLLOWING SERVICES, PLEASE CALL IN OR TELEPHONE THE SURGERY (01244 325421) TO MAKE AN APPOINTMENT OR TO OBTAIN FURTHER INFORMATION:

Patient Test Results:

You can obtain your Pathology and X-Ray results by telephoning the surgery on 01244 325421, Monday to Friday between 2:30pm and 5pm. You can also send us a SAE with your request to have them sent to you.

ALSO PROVIDED, FOR THE USE OF PATIENTS, BY THE HEALTH CENTRE:

	Facilities for the disabled.
	A baby changing unit
	Payphone for outgoing calls only.

Car Parking

In June 2003 we introduced a £1 fee for one hour's parking, excluding valid disabled permit holders (click for more details). The car park is at the rear of the building. Space is limited (62 spaces) and is provided for the use of our patients, visitors and staff only. 

Confidentiality

Patient results or any patient information will only be provided to the patient, themselves, in order to protect their confidentiality. More ...

Complaints Procedure

We operate an in-house complaints procedure. In the event of complaint, please ask to see the Practice/Business Manager. More ...

Mission Statement

We aim to provide a high quality and modern healthcare service in a business like and friendly way.

We seek to ensure that all patients have access to the clinical care they want and need in a timely and efficient way.
 
We will work together as a team to ensure the highest clinical and business standards.

Through a policy of striving to adapt and improve, we will maintain a commitment to fostering continuous personal development of our team members by a programme of appraisal and training.