• Flu Clinic Appointments are now available to book. Click here to see if you may be eligible for a free flu jab!• For a fully protective Quadrivalent vaccination administered by a practice nurse, please contact the Surgery if you are eligible.
The surgery is open Monday to Friday between 08:00 - 18:30 excluding bank holidays. The table below indicates the days and times the doctors are available.
Please note these times are subject to change due to holiday or sickness absences or training requirements.
The surgery also closes for staff development once a month; exact details can be found on the tab above.
If you require an appointment but cannot wait until the practice is open, call the extended hours service on 0300 1237743. In an emergency, you should dial 999.
If you require medical attention or advice between 18:30 and 08:00 on weekdays and from 18:30 Friday until 08:00 Monday on weekends, please call NHS 111, who will be able to arrange local medical attention if required.
NHS 111 is also available 24 hours a day, 365 days a year and calls are free from landlines and mobile phones.
NHS 111 is a service that's been introduced to make it easier for you to access local NHS healthcare services in England. You should use the NHS 111 service if:
For less urgent health needs, please contact your GP or local pharmacist in the usual way.
If a health professional has given you a specific phone number to call when you are concerned about your condition, continue to use that number.
For immediate, life-threatening emergencies, continue to call 999.
For an appointment call - 0300 123 7743
Monday to Friday:
Lower Ground Floor
Countess of Chester Hospital
Fax: 01244 385421
Click here to download a leaflet on minor illness advice for when the surgery is closed
In a genuine emergency you should call 999. Chest pains and/or shortness of breath constitute an emergency.
The surgery will be closed between 12:00 – 17:00 on the dates given below, which includes Reception from July 2017 in line with our phones and all other local practices. This is for staff development. This may affect access to community services (for example health visitors, antenatal classes) – please liaise with the Community Reception if you have an appointment scheduled during this time.
When the surgery is closed please call NHS 111. You should use this service if you urgently need medical help or advice but it's not a life- threatening situation.
In a genuine emergency you should call 999. Chest pains and / or shortness of breath constitute an emergency.
Pharmacy and Community Reception will remain open.
Dates are advertised above and on our waiting room TV screen.
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