Boughton Health Centre
Hoole Lane | Boughton | Chester | CH2 3DP
Tel: 01244 325421 Fax: 01244 322224
Repeat Prescriptions
If you are on continuous or regularly needed medication, a 'repeat
request slip' is generated by our computer system each time an item is
to be repeated. These items are printed on the right hand side of your
prescription (on the white/cream paper), beneath your name, your
"Patient Number" and address.
All repeat prescriptions take 48 hours (2 working days) to process,
they are available for collection after 3.00pm on the appropriate day
(see table below). This excludes bank holidays.
Collection Times:
|
Day of Request |
Day To Collect |
| Monday |
Wednesday |
| Tuesday |
Thursday |
| Wednesday |
Friday |
| Thursday |
Monday |
| Friday |
Tuesday |
As we are unable to take requests for prescriptions over the telephone we do offer alternative ways to request your repeat medication. Therefore you are advised to do one of the following:
- Registered emisaccess users can order online click here.
- Drop your slip in at reception with relevant medication boxes ticked.
- By FAX. Dial 01244 322224 and please include the following:
2. Date Of Birth
3. Patient Number (if known)
4. Medication details (Drug name, dosage, quantity)
- By post. Send your slip to:
PRESCRIPTIONS
BOUGHTON HEALTH CENTRE
HOOLE LANE BOUGHTON
CHESTER
CH2 3DP
If you would like your prescription posting back then please send in a
Stamped Address Envelope with your request, this could also be
addressed to the chemist of your choice. Posting will also add a
further delay of 2 days minimum so please ensure you have enough
medication to cover this period.
The Pharmacy Collection Service
As long as they provide the service you can ask your pharmacy to
collect your repeat prescription directly from us saving you having to
call into the surgery. The pharmacy may be able to deliver your
medication to you if they provide this service. Please call the surgery
for details of participating pharmacies.
Why 48 hours?
The 48 hour (or 2 working days) processing time is to enable us to
recieve your prescription, have your medication details checked, pass
the prescription to your GP for checking and signing, update your
medical records to avoid confusion and error and to get the
prescription back to reception for collection.
Unfortunately a small number of patients are reluctant to accept this
policy and do not allow sufficient time for this repeat prescription
process. This can lead to additional delays for that patient but more
importantly for other patients who have made allowance for the 48 hour
period. As a Practice we aim to be fair to all and therefore we request
all patients allow for this 48 hour period. Please ensure that you have
sufficient medication to cover this period.
Only in emergency circumstances will exceptions be made. This is then at the discretion of the Doctors.
© 2012 Boughton Medical Group | Modified by Andrew Howard | Based on original template design by Andreas Viklund